AT&T Command Center

Authorized dealer operations, order management, and territory performance

Active Subscribers

3,847

+42

Orders (Month)

156

+23

Monthly Revenue

$289K

+$18K

ARPU

$75.12

+$3.20

Activation Rate

94%

+1%

Fiber Penetration

42%

+3%

Orders

156 this month

Internet, TV, Phone, Wireless bundle order management

Open Module

Commissions

$34K paid

Sales rep commission tracking, tiers, and payout management

Open Module

Territories

18 territories

Territory mapping, zip code assignment, penetration analysis

Open Module

Activations

94% rate

Service activation pipeline from order to live connection

Open Module

Availability

42% fiber

Fiber, DSL, Fixed Wireless coverage lookup by address

Open Module

Quality

92 avg score

QA scorecards, call reviews, rep performance grading

Open Module

Compliance

98% compliant

CPNI verification, regulatory tracking, audit readiness

Open Module

Retention

87% save rate

At-risk customers, save offers, win-back campaigns

Open Module

Training

24 courses

Product training, certifications, compliance modules

Open Module

Reporting

Live data

Sales, operations, and financial performance reports

Open Module

Recent Activity

New order: Rodriguez — AT&T Fiber 1000 + TV Choice ($124.99/mo)5 min ago

Commission approved: Sarah Chen — $2,340 (15 orders)20 min ago

Activation complete: 4521 Pine Dr — Fiber 500Mbps35 min ago

QA review flagged: Rep #247 — compliance issue on call #890121 hr ago

Retention save: Williams family upgraded to bundle ($45/mo savings)2 hrs ago

Territory 14 (Frisco) hit 50% fiber penetration3 hrs ago