Compliance
CPNI verification, regulatory tracking, and audit readiness
Compliance Score
92%
Violations (Qtr)
2
Training Completion
40%
Audits Passed
12/13
Compliance Checklist
CPNI Verification on all calls
pass2024-04-10
Third-party verification for orders
pass2024-04-10
Slamming prevention protocols
pass2024-04-08
Do Not Call list compliance
warning2024-04-05
Recording disclosure on calls
pass2024-04-10
Price quote accuracy verification
fail2024-04-12
Training Status
| Rep | CPNI | Sales | Regulatory | Last Completed |
|---|---|---|---|---|
| Sarah Chen | 2024-04-01 | |||
| Mike Torres | 2024-03-15 | |||
| James Reid | 2024-02-28 | |||
| Lisa Park | 2024-04-05 | |||
| David Kim | 2024-01-15 |