Security Command Center

Alarm monitoring, installation tracking, and account management

Total Accounts

1,247

+12

Active Monitoring

1,189

Monthly RMR

$47,560

+$1,240

Avg Account Value

$39.99/mo

+$2.50

Activations (Mo)

Churn Rate

2.1%

-0.3%

System Designer

3 packages

Interactive equipment selection, package builder, and quote generation

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Monitoring Contracts

$47.5K RMR

Contract lifecycle management, RMR tracking, renewals and terms

Open Module

Video Verification

98.2% verified

Camera feeds, alarm event verification, false alarm reduction

Open Module

Competitor Takeover

47 prospects

ADT, Vivint, SimpliSafe account analysis and takeover tools

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Customer Portal

892 active

Self-service portal for system status, billing, and service requests

Open Module

Alarm.com

3,420 devices

Device sync, remote commands, automation rules, event streaming

Open Module

Site Surveys

12 this week

Pre-installation surveys, property assessment, equipment recommendations

Open Module

Activation Tracker

34 this month

Pipeline from sale to monitoring-live with stage tracking

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Warranty Claims

8 open

Equipment warranty tracking, service tickets, parts ordering

Open Module

Recurring Revenue

2.1% churn

RMR analytics, churn analysis, cohort tracking, revenue forecasting

Open Module

Recent Activity

Alarm signal verified — 4521 Oak Lane (motion sensor, Zone 3)3 min ago

New activation: Martinez residence — Qolsys IQ4 + 12 sensors15 min ago

Contract renewal signed — Thompson ($44.99/mo, 48 months)30 min ago

ADT takeover completed — Williams family (saved $22/mo)1 hr ago

Warranty claim #WC-089 resolved — replaced smoke detector2 hrs ago

Site survey scheduled — 7891 Elm St (Friday 10am)3 hrs ago