Warranty Claims
Equipment warranty tracking and service management
Open Claims
6
Avg Resolution
4.2 days
Parts on Order
2
Expiring Soon
12
| Ticket | Customer | Equipment | Issue | Status | Technician | Created |
|---|---|---|---|---|---|---|
| WC-001 | Johnson Family | Motion Detector | False triggers in cold weather | open | Unassigned | 2024-04-12 |
| WC-002 | Williams Home | Doorbell Camera | Night vision not working | in progress | Mike Torres | 2024-04-10 |
| WC-003 | Garcia Family | Door/Window Sensor | Intermittent offline | parts ordered | Sarah Kim | 2024-04-08 |
| WC-004 | Thompson LLC | Smoke Detector | Chirping after battery replacement | resolved | James Reid | 2024-04-05 |
| WC-005 | Anderson Home | Qolsys IQ4 Panel | Touchscreen unresponsive zone | open | Unassigned | 2024-04-13 |
| WC-006 | Martinez Residence | Outdoor Camera | WiFi disconnects frequently | in progress | Mike Torres | 2024-04-09 |
| WC-007 | Brown Family | Glass Break Sensor | Not detecting test signals | resolved | Sarah Kim | 2024-04-03 |
| WC-008 | Davis Residence | Smart Lock | Auto-lock feature failing | parts ordered | James Reid | 2024-04-11 |